Verizon’s New Fios Plans Explained: What’s Changed in 2026?

Verizon changed its Fios Home Internet lineup on September 3, 2026, introducing new plans and changing how Mobile + Home benefits work for new customers.

The important part is that not every Fios customer is automatically moving to the new structure. If you purchased Fios before September 3, 2026, Verizon says your existing Mobile + Home benefits are grandfathered as long as you remain eligible. But if you change, upgrade or downgrade your Fios service on or after September 3, you’ll move to the new plan structure, and your previous $15-per-month Mobile + Home discount will end.

For new customers, Verizon now offers Fios tiers ranging from 300 Mbps to 5 Gig, with Mobile + Home benefits that can include a setup-fee waiver, Cellular Wi-Fi Backup, eligible perk credits and priority customer care.

That makes the September 2026 changes especially important for existing customers who are considering changing their plan. The newest Fios plan isn’t automatically a better deal for every grandfathered customer because changing service can mean giving up an older benefit.

What’s New With Verizon Fios Plans in 2026?

Verizon introduced its new Fios Home Internet plans and related network features on September 3, 2026. The current Fios lineup includes:

Verizon says availability varies by location, so not every address will qualify for every tier. Its availability tool is the appropriate way to determine which Fios plans are actually offered at a particular address.

Current Verizon market pages show prices such as $30 per month for Fios 300 Mbps, $65 for 500 Mbps, $80 for 1 Gig, $90 for 2 Gig and $100 for 5 Gig with Auto Pay in the markets shown. However, Verizon notes that pricing and promotional offers can vary, so customers should check their address before treating those figures as a final quote.

The bigger change isn’t simply the number of speed tiers. It’s the way Verizon now connects Fios service with its Mobile + Home benefits.

Old Fios Benefits vs. New Fios Benefits

The September 3 cutoff creates two different sets of benefits. Customers who purchased Fios before September 3, 2026 can retain their previous Mobile + Home benefits. Customers purchasing or changing to Fios plans on or after September 3 move to the new structure.

Verizon specifically says existing Fios customers who enrolled before September 3 keep their original benefits. That includes the $15-per-month Mobile + Home discount, or the applicable $5-per-month savings when using Wi-Fi Backup.

For new Fios customers, the emphasis shifts away from the old monthly discount and toward features such as Cellular Wi-Fi Backup, an eligible perk credit, priority customer care and the $99 setup-fee waiver.

The $15 Discount Is the Important Catch

If you’re an existing Fios customer, this is the part to understand before changing anything.

Verizon says that if you change, upgrade or downgrade your Fios plan on or after September 3, 2026, your existing $15-per-month Mobile + Home discount ends. Your account then moves to the pricing and features associated with the new plan.

That means an existing customer shouldn’t look at a new Fios plan’s advertised features in isolation.

Suppose you currently have a grandfathered Fios plan and receive a $15 monthly Mobile + Home credit. Moving to a new plan could give you access to newer features, but you would also lose that $15 credit. Whether changing makes financial sense depends on your current price, the new plan price and the value you place on the replacement benefits.

Verizon therefore advises customers to review the implications of a plan change rather than assuming that moving to a newer plan automatically produces savings.

What Are the New Mobile + Home Benefits?

The new structure gives qualifying Fios customers several benefits beyond the internet connection itself.

1. Cellular Wi-Fi Backup

Eligible customers purchasing qualifying Fios plans on or after September 3 can use Cellular Wi-Fi Backup during a Fios outage.

The feature automatically uses a compatible Verizon smartphone’s mobile data connection to keep the home network online. Verizon says the phone must be connected to the Fios router, and the feature uses the phone’s regular on-device data rather than mobile hotspot data.

The transition can happen quickly. Verizon says the router searches for a registered mobile device when the Fios connection fails, establishes a secure backup connection and switches connected devices to the mobile network in about five seconds.

This isn’t equivalent to Fiber performance. Verizon says speeds vary depending on the location, equipment and cellular network conditions and may be slower than Fios.

It also doesn’t mean the router has its own battery. During a power outage, the Fios router needs a backup power source such as a battery backup or generator for Cellular Wi-Fi Backup to continue working.

2. Perk Credits

Qualifying Mobile + Home customers can receive up to $10 per month toward an eligible perk.

For Fios, Verizon currently lists the 1 Gig, 2 Gig and 5 Gig plans among those eligible for the perk credit. Examples of eligible perks can include Apple One, Netflix & HBO Max with Ads and TravelPass.

The credit is not simply a cash discount that applies to every Fios plan. Verizon’s current terms attach eligibility to specific plans and conditions.

3. Priority Care

Both the grandfathered and new Mobile + Home structures can include priority customer support.

Verizon describes this as faster access to experienced customer service representatives, although it doesn’t guarantee immediate or uninterrupted support.

4. $99 Setup-Fee Waiver

For Fios purchases made on or after September 3, Verizon says eligible customers can have the $99 setup fee waived when they enroll in Mobile + Home.

If the customer doesn’t provide mobile account details during the Fios order, Verizon says enrollment can be completed through My Verizon within 30 days of installation, after which the credit is applied within one to two billing cycles.

What Should Existing Fios Customers Do?

Existing customers have a different decision to make from new shoppers. If your current Fios service is working well and you’re receiving a grandfathered Mobile + Home discount, don’t assume you should change plans simply because Verizon has introduced newer options.

Your existing benefits can have significant value. Verizon says the old $15-per-month discount remains available as long as you maintain eligibility.

Before changing, compare:

• Your current monthly Fios price against the new plan’s price.
• Your existing $15 Mobile + Home discount against the benefits replacing it.
• Your current speed against the speed of the plan you’re considering.
• Your current perks against the new plan’s eligible perk credit.
• Your need for Cellular Wi-Fi Backup if outage protection is important to your household.

A plan change can make sense for someone who specifically needs a higher speed tier or values the new backup feature. But the important point is that the answer depends on the customer’s individual account.

And once you make the change, Verizon says the account moves to the new pricing and features and the previous $15 discount ends.

What About Verizon 5G Home Internet?

Verizon Fios and Verizon 5G Home Internet are both home internet products, but they shouldn’t be treated as the same service or compared using the same plan structure.

• Fios is Verizon’s fiber-optic home internet service. Its current lineup includes 300 Mbps, 500 Mbps, 1 Gig, 2 Gig and 5 Gig tiers, depending on location.
• 5G Home Internet uses Verizon’s wireless network and has its own plan structure and pricing. Verizon says 5G Home speeds can vary by location and directs customers to check their address for eligibility.

The Mobile + Home rules also differ. Verizon’s current support information lists a $15-per-month Mobile + Home discount for several wireless home internet plans, while Fios purchased on or after September 3 follows the new benefit structure described above.

So if you’re researching Verizon home internet, check whether you’re looking at Fios or 5G Home before comparing prices.

Verizon Fios Plans 2026 FAQs

1. What changed with Verizon Fios plans in September 2026?

Verizon introduced new Fios Home Internet plans and changed the Mobile + Home benefit structure on September 3, 2026. New Fios customers can receive benefits such as Cellular Wi-Fi Backup, eligible perk credits, priority care and a setup-fee waiver when requirements are met.

2. Do existing Fios customers lose their $15 Mobile + Home discount?

Not automatically. Customers who purchased Fios before September 3, 2026 can keep their grandfathered benefits while they remain eligible. However, Verizon says changing the Fios plan on or after September 3 ends the previous $15 monthly discount.

3. Can new Fios customers get the old $15 discount?

The current Fios structure for plans purchased on or after September 3 does not include the previous $15 Mobile + Home discount. Instead, qualifying customers can receive benefits such as Cellular Wi-Fi Backup, eligible perk credits, priority care and the setup-fee waiver.

4. Which Fios speeds are currently available?

Verizon currently lists Fios plans at 300 Mbps, 500 Mbps, 1 Gig, 2 Gig and 5 Gig. Availability varies by address.

5. Does Cellular Wi-Fi Backup use my phone’s hotspot data?

No. Verizon says Cellular Wi-Fi Backup uses the smartphone’s regular on-device mobile data rather than mobile hotspot data.

6. Will Cellular Wi-Fi Backup work if the power goes out?

It can, but the Fios router needs a backup power source such as a battery or generator. The smartphone also needs to remain powered and within Wi-Fi range of the router.

7. Should I change my old Fios plan to get the new benefits?

That depends on your current account. Changing a qualifying pre-September 3 Fios plan moves you to the new structure and ends the previous $15 Mobile + Home discount. Compare the value of your grandfathered benefits with the new plan’s price and features before making a change.

The Bottom Line

Verizon’s 2026 Fios changes are not simply a new list of internet speeds. They create two different customer experiences depending on when the Fios service was purchased.

For new shoppers, the current Fios lineup offers 300 Mbps through 5 Gig tiers, with qualifying Mobile + Home customers receiving access to newer benefits such as Cellular Wi-Fi Backup, eligible perk credits, priority care and a setup-fee waiver.

For existing Fios customers, the September 3 cutoff is more important. If you qualify for grandfathered Mobile + Home benefits, your $15 monthly discount remains while you maintain eligibility. But changing, upgrading or downgrading your Fios service moves you to the new structure and ends that previous discount.

So before changing an existing Fios plan, compare your current price and grandfathered benefits with the new plan’s price and features. For someone shopping for Fios for the first time, there is no old discount to preserve, the practical starting point is simply to check which Fios plans and speeds are available at the address.